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Cinemas
1. Where are all the couple's seats located ?

You can find limited love seats (usually last row) at the following cinemas:

Couple's seats location
Shaw Lido Cineplex (Hall 1, 2, 3, 5, 6, 7 & Classic) - convertable arm-rest
Shaw Balestier Cineplex (Hall 1-6) - convertable arm-rest

*For cash sales ONLY

2. What happened to Beach Road/ Woodlands / Changi / Republic / Hougang / Oriental Theatres ?
They have been closed down or had their lease expired, so they have no plans yet for further development.
3. Is Jade cinemas still under Shaw's management? Where can I get schedules or buy tickets?
Jade cinemas are no longer under Shaw Theatre's direct management.

It is currently leased by a private owner. You can find out more info and contact them via
Web site : www.in-movienetwork.com

4. What are Shaw Theatres' RCB and GST registration numbers?
RCB Registration Number : 194700158G
GST Registration Number : MR-8500229-0
5. What is the current ticket pricing ?
As of 1st May 2007

Days

Before 5.00 PM

After 5.00 PM

Monday

$7.00 / (Sneaks $8.00 / First week title)

Tuesday

$7.00 / (Sneaks $8.00 / First week title)

Wednesday

$7.00 / (Sneaks $8.00 / First week title)

Thursday

$7.00 (2nd week movies before 5pm)

/ $8.00 (First week title)

$8.00

Friday

$8.00

$9.50

Saturday

$9.50

Sunday

$9.50

Eve of Public Holiday

$8.00

$9.50

Public Holiday

$9.50

Senior Citizens (Age 55 and above) and the hearing impaired patrons at $4.00 only for weekdays before 5pm : Mon - Fri (except public holidays)
Student Discount - $6.00 before 6pm weekdays only (excluding eve of public holidays and public holidays).

Proof of age or student status is needed for verification to qualify for the above special rates.

Digital 3D Movies Ticket Pricing

Days

Pricing

Monday - Thursday

$11.00

Friday - Sunday

$14.00

Eve of Public Holiday

$14.00

Public Holiday

$14.00

* Not valid for students or senior citizens concessions, nor any promotions and offers, as these are premium priced films.

6. What is the height for a child to enter the cinema without purchasing a ticket ?
A child taller than 0.9 meters will need to purchase a cinema ticket for entry to watch the movie.
7. What's the difference between Digital and non-digital movie releases?
All movies are currently released in the traditional 35mm film format in all the cinemas in Singapore and most parts of the world.

A digital movie release uses the latest in technology to showcase the movie in its purest form straight from the movie studios, preserving its picture clarity, brightness and sharpness. Giving movie goers one of the best experiences possible today.

Shaw Lido One is Singapore's largest digital cinema hall, with Lido 2 being the next largest in the cineplex.

General
1. Can I buy/get used posters, banners or cardboard standees ?
Sorry, we do not sell those items as they are usually returned to their respective distributors.
2. Where can I get the classic Shaw Kung Fu movies on DVD / VCD / VHS ?
Shaw Brothers (HK) Pte Ltd
Cosmopolitan Productions Co, Ltd
Lot 220, Clearwater Bay, Kowloon
Hong Kong
Tel : (852) 2335-5111
Fax : (852) 2358-0526
(no email address at the moment)
3. How can I get the rights to use the classic Shaw Kung Fu movies ?
Please contact Shaw Brothers (HK) for further details.

Shaw Brothers (HK) Pte Ltd
Cosmopolitan Productions Co, Ltd
Lot 220, Clearwater Bay, Kowloon
Hong Kong
Tel : (852) 2719-1551
Fax : (852) 2358-0526
(no email address at the moment)

4. How do I apply / ask for scholarship / sponsorships or donations from The Shaw Foundation Pte?
Please write in with your full details and reasons of application together with any supporting documents to the following address:

Chairman of The Shaw Foundation Pte
No.1 Scotts Road
#13/14-00 , Shaw Centre
Singapore 228208

Any scholarship or sponsorship requests sent via email will be ignored as all requests have to be mailed in.

5. What is the main office contact information?
Our head office is located at

13th Storey Shaw Centre,
1 Scotts Road.
Singapore 228208.
Tel : (+65) 62352077 (Office Hours only 9am - 5pm, excluding lunch hour 1-2pm)
Fax : (+65) 62352860
Movies
1. How many different kind of film ratings are there?
The Board of Film Censors requires that all films to be censor and classified before public exhibition. There are five categories:

 

Film Rating
General Viewing
General Viewing.
PG- Parental Guidance Advised
Some scenes may be unsuitable for young children.
NC-16
No Admission to children under 16 years of age.
M-18
For Mature audience 18 years and above only.
R-21
Suitable for audience 21 years old and above only.

Please refer to http://www.mda.gov.sg/wms.www/resources.aspx?sid=159 for more details.

Please make sure proof of age is available upon request at the Box Office and Ticket Collection Point. Only Identification Card or Passport which carries a PHOTO of the bearer with the date of birth indicated on it can be used as proof of age.
The age is based on the birth date and not birth year.

The management reserves the right to refuse admission to any patron(s) at our discretion.
There will be no refunds for any tickets bought and/or transaction fees made through the phone or internet.

Online Booking
1. How can I buy ticket(s) online?
Yes! You can now buy tickets online! Just use the 'Tickets & Showtimes' or 'Buy' buttons' option to buy.
2. Is there any credit card surcharge for phone / online booking?
Yes. There is a Singapore One dollar charge per transaction on our online and phone booking systems.
3. Can I book ticket more then one day in advance?
Generally, new movies are released on a Thursday and that is also when the new schedule is put up.
We try our best to have the movie schedules planned as far ahead as we can, to allow customers to do advance bookings.

4. Why aren't session times available sooner?
Session times are unable to be made public more than a few days in advance simply because there are too many variables.

The movie exhibition business is a constantly changing industry and factors such as release dates being constantly rescheduled, group bookings and preview screenings mean, we simply cannot provide this information in advance.

Negotiations with film distributors are lengthy and time consuming and are unfortunately often finalised only at the last minute.

5. How do I collect my tickets?
You can proceed to the box office of the cinema to collect the tickets with just your credit card or transaction number.

An email receipt will be sent to you, (as long as you provide a valid email account) within minutes.

You can also check details of your last ten bookings online after you log on to your account from the website.

Customers are advised to collect their tickets at the box office 15 to 30 minutes before the show starts.

6. Will my credit card still be charged if I did not collect the ticket(s) ?
Yes, you will still be charged through your credit card company.

No refund or cancellation is allowed for online or phone bookings.

7. Where is my bookings' email confirmation ?
Please make sure your email address is entered correctly in our database and no email filtering rules is set for your mail box.

Please also check if your junk mail folder as sometimes, the email providers or spam filters mistaken the receipts as one.

You can also use the "Check Booking" option to confirm whether your transaction is successful.

8. How safe is it for me to purchase ticket(s) online?
All booking pages in our website use SSL (Secure Socket Layer) encryption. This is the most popular security standard used on the internet. SSL encrypts data transferred between your PC and our web server and renders it unreadable to any person who might intercept it.
 
 

 
 
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